Fiverr Forum

Experiencing delays in Level upgrades? SEE THIS


#1

After over 30 days, 28 individual orders completed and just 8 canceled with 98% overall rating I didn’t get the Level 1 badge not until I submitted a ticket to fiverr customer support. In less than an hour, my account was reloaded and I got the Level 1 badge. :slight_smile:

I guess some sellers might encounter a similar issue. Don’t worry! Fiverr customer support is top notch! You can submit a ticket to them to rectify any problem. :slight_smile:

To your success,
Heather


#2

Fiverr customer support instant action is highly impressive :slight_smile:


#3

I got the same issue.

I have been active for 30 days
I have 20 orders from 12 different people.
98% Positive rating.
0% cancellation

But, I was not getting promoted to Level 1. So I contact Customer Support. They explain my problem why I was not getting promoted ( I’ve ever broke the Fiverr ToS ). I think it will take so long time to be promoted to Level 1.

1 day latter after contacting CS, I graduated to Level 1.

Thanks Customer Support. :smiley:


#4

Very reliable. :slight_smile:


#5

I wish I had a similar experience with customer service. 5/5 times they have done nothing to help me as the seller but tell me to solve situations with clients myself or that they could do nothing.


#6

Here are working Million plus seller … so its easy to guess that sometime you will face problem regarding profile and gig service…

so my suggestion is, just open a ticket with support and you will get instant service from fiverr support team…

they are always dedicating for us…


#7

Fiverr support team is the amazing thing we have… :slight_smile:


#8

Oh yeah! :slight_smile: