I am Software developer and most of my clients ask for a audio/video conversations that is a risk to get ban as per TOS of Fiverr on External Communications. It’s very difficult to write/reading lengthy notes/questions to discuss requirements in detail for complex systems.
Therefore, it makes communications difficult and loose my clients due to the communication gap.
Please share your experience or any tip to effectively discuss requirements without having any issues with TOS of Fiverr.
- Are there any conditions, in which we can use external audio/video communications channels?
- Are we allowed to ask client to record a video to clarify their requirements?
- Will that work, if we already mention in the Gig that Audio/video conversations will be required on e.g. Zoom, Google meet etc to clarify/discuss complex requirements?
Thanks in advance!