I had a customer that chose the “Extra Fast” option for a package she purchased.
Order was made Sept. 10th and I was able to deliver by Sept. 14th. Order was confirmed complete by the 15th.
Today, Sept 17th, I log in and check my earnings page and it doesn’t show the charge for the extra fast service she added to her package. What should I do? I already sent a request for help in Fiverr Help. Has this happened to anyone?
Thank you in advance!