Hi, something very suspicious is happening with one of my gigs and I just want to know if anyone else has ever had this experience.
First off, I have recently started offering 3 x easy video animation gigs. Two of these are getting a lot of views and some interest. However, one of these is also getting orders, 6 over the past week. The problem is when someone orders my gig, I send them a storyboard file for them to complete and return back to me. This way I know what content they want in their video.
Now in 5 of my 6 orders to date, 5 apparently different people have said: “Ok I will wait for you to send me the file,” in more or less the exact same wording. I have then sent the file withing 4 hours, but then in all 5 cases, haven’t had any further correspondence from the buyers at all.
Being a 3-day delivery gig (set up this way to give people time to compose their script) I then wait until the order is in the last 24 hours to message buyers informing them that if I don’t hear anything within the next 12 hours, I will be forced to request cancelation of their order.
Still I hear nothing. In the end, I am therefore forced to cancel each order, only in one case so far, for someone to reject my cancelation (without any reason) as soon as the original order countdown got to zero. My suspicion then is that someone is using multiple accounts and doing this deliberately to give me a phenomenally high cancelation rate.
Moreover, this exact same thing happened last year with my main writing gig. Someone kept ordering over and over without supplying any details, even after I politely told them to please stop. In this case, though, I was able to figure out that it was a new seller selling exactly the same service as me and I warned them that I could see what they were doing and was reporting them to CS. The activity then stopped.
My question then, is am I being paranoid? Or does anyone else experience this kind of activity and is there any way to prove to Fiverr that it is happening?
Thanks in advance, Andy