Hey, I’m having a weird issue and am wondering if anyone has experience with such a thing!
I do singing/songwriting on Fiverr and I delivered an original song to a buyer a few weeks ago. I just got a notification today that the order was cancelled due to copyright infringement and that if something like this happens again my account will be deleted! The problem is it was my own original song!
My gig clearly states that the buyer needs to send me their instrumental and then I will deliver original vocals, which is exactly what I did. I make it clear that I only do vocals and lyrics. I have the original vocal files I recorded and everything.
I tried messaging Fiverr customer support about this but I seem to be just getting copy & pasted answers like:
“We received a copyright complaint regarding your delivery. As stated in our Terms of Service, by offering a service, you undertake that you have sufficient permissions, rights and/or licenses to provide, sell or resell the service that you offer on Fiverr. After your order was reviewed by our Trust & Safety Team, it was cancelled for violating the copyrights of another party. We have zero tolerance for copyright violations. The next report we receive will lead to the permanent disabling of your Fiverr account.”
And then when I ask how this is possible since it’s my own original work and I have proof:
So I’m just like “???” I made an original song and have proof, but Fiverr is telling me I stole it from somewhere? They won’t show me proof that it was “stolen” and they don’t seem interested in my evidence that it’s my own original work… This is really concerning, because if something like this can happen, I wonder if any of my work is safe on Fiverr? Can anyone try to place a copyright on my work after I deliver it and then get a refund and have me accused of stealing?
This is just really strange and I’m wondering if anyone has any advice or experience with this. I’m pretty upset and confused right now