Fiverr Community Forum

Family members accounts

Continuing the discussion from Can i use two account under one IP address?:

Thanks for this information, the customer care always ask for a title when you ask them a question, how do we know the exact titles relevant to having options for family members accounts…anyone know the path please let me know.

Thanks

Good question, I interesting too

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Do you mean what option to choose from the drop-down menu when submitting your ticket?

If yes, just choose the one that seems the closest to what you need.

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yes but there’s no closer drop-down menu about that on, please suggest if you know.thanks

I’d choose Account Issue>General Inquiry, but it doesn’t matter; if it’s not the proper one, they’ll forward it where it should go.

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thanks i’ll try too…