This is ridiculous, I went from a level 2 seller with 4.9 stars and about 3 years active to level 0 in 2 months. All because THREE buyers couldn’t follow instructions that I laid out multiple times all over my gig description.
Fiverr counts ANY cancelled order against you, even if the order is something you can’t do and was never discussed with you. There should be a way to mutually cancel within a certain timeframe and have it not effect your score. Incomplete orders should mean that the seller was unreliable and hurt the buyer, not that the seller immediately explained their service isn’t able to do the thing the buyer has unwittingly opted them in to do and asked them to cancel and get their money back, when the seller has told them multiple times TO MESSAGE FIRST—
Ya know, this could all be fixed if we had to agree to their order first. It would go something like this.
DING! You have a new proposal! Accept? View details.
“Hi, please be transcribe this 10 minute song for 5 dollars (4, after 2 weeks). It is easy, I’d do it but I can’t. I’m not going to tell you what it is. I’m going on a long vacation to Pluto for a week and will not be able to answer. I trust you. Thank.”
And then you have the option to message them and specify more about their order, like that it’s going to cost more and WHAT IS THE ORDER, instead of the clock immediately starting ticking.
Well, better luck next month I guess. Hopefully the order that I have sitting there right now who hasn’t explained what they want me to do, yet even though the clock hasn’t started yet, still expires today, doesn’t carry over.
Most customers are good, it’s literally just ONE this slow month that’s knocked me down to 0.
And I wouldn’t care that much because I don’t have 7 or more gigs, but it’s also a badge of honor, probably effects your status in searching, or at least in buyers eyes.
And this is just impatient fools who mean well…imagine if someone actually wanted to sabotage you, they could do it so easily.