I strongly suggest you delete your ‘video marketing’ gig as it is against Fiverr’s Community Standards to promise a certain number of followers and to offer fake engagement. It is also very dishonest.
From the Community Standards:
“In certain instances, sellers may be tempted to promise outcomes of their service which is not in their control. For example, guaranteeing to restore your Amazon account or promising an exact amount of viewers for a Youtube video by its digital promotion. Please refrain from promising outcomes that are not in your control because it misleads buyers.”
"Do not post, offer or ask for:
Followers, subscribers, fans or views on social media platforms.
Fake engagement on any platform."
Read the Community Standard here:
Also, your buyer mentions a Zoom call in their review. Communication outside of Fiverr is a violation of ToS and can lead to a warning unless you have gotten permission from Customer Support.
From the Terms of Service:
“To protect our users’ privacy, user identities are kept anonymous. Requesting or providing Email addresses, ■■■■■/IM usernames, telephone numbers or any other personal contact details to communicate outside of Fiverr in order to circumvent or abuse the Fiverr messaging system or Fiverr platform is not permitted.”
Read the Terms of Service here:
Follow the rules, perform effective marketing, and do better work.