So, I just had this really irritating experience and initiated my first ever cancel request. I tried to be patient and understanding, but enough is enough. I will just let the image below do the talking:
By the way, he sent me some random file and marked it as delivered, just so he could extend the delivery time because I was asleep (I was when he sent the first message, but not when I received that). What pisses me off, however, is that it’s a random file and not even a basic draft of the logo I ordered. Like, come on, right?!
And this is the response I got from the seller:
Yes, they told me they were busy after I sent them a message 1 day before delivery to ask what was up. No time to shoot me a quick message along the lines of “Hey there. I’m very busy right now and your order might take longer to complete. Sorry for the inconvenience.”? Yes, your hands must be tied to the table or something while you are working on it with your tongue and nose.
Oh, and that thing about me being the first to complain about this? It’s actually not even true. I checked the reviews on the day I messaged him the first time after order (1 day before delivery) and the ones that had complaints were unsatisfied with communication. Communication is also his lowest rated stat.
Denial doesn’t help your business.
At least I got my money back. I already started looking for new sellers last night. Meaning I was already considering hiring someone else at this point. And now I will, this time more carefully.
Thanks for letting me rant. I needed this.