Fiverr Community Forum

File attachment problems

i hope I´m posting this in the right place.

I cannot send files to my seller, in any format, png, word, jpg. Whenever I try it looks like it might upload but it never does. For previous gigs, I just waited a minute or two and it said completed…now nothing happens except the send button turns grey and becomes disabled. Can someone advise why that is happening or what I can do.

I want to send my logo for my order and time is of the essence. Otherwise I think I need to cancel the order… but what if I have the same problem if I order a second gig?

Hi and if you are using firefox then it’s normal cause it happens to me all the time. I use opera, you can use another browser for this matter.

Try using another browser, and if that doesn’t help, try uploading your file to a service like DropBox and send your seller the link.