So i have my first really bad experience on Fiverr
Ive allready worked the 7th time with an artist from Fiverr but the last one was really an adventure^^ and i need to share this. But you need to know i really like Fiverr and i will still work with them, i mean 1 bad experience from 7 orders are totally okay for me.
Here comes the story —>
I found an artist for an amazing Intro, so i ask something like -->Hey is it possible to change the angles from the frames and other little questions, he say sure thats not a problem but you need to go for the super standart or premium order! ALRIGHT so ive ordered the super standart for arround 50 Euro!
For this price you get this —>
I will create 2 logo reveal intro in FULL HD + sound fx + commercial use
1 Day Delivery2 Revisions
Logo Transparency Background Music Sound Effects Custom Colors Overlay Text 2 Included Versions
Alright sounds good doesnt it?
And hey sure he send an Revision instantly but a totally different one, so for explaining, he makes an INTRO and he say´s that the INTRO will be looking exactly same as the Preview one for the order.
And this Preview is a Grunge only one, colorless!
But he send me an Metal Version, i told him its not what ive expected and wanted, i want only my logo in the same art like your Prewiev INTRO where you say it will looks exactly the same!
He say alright i will come back, so i was waiting on the next days nothing happens and im patient, after some days i wrote again whats up and how far he is, but he didnt make anything for me because of sickness. Hey im a human i understand if somebody is sick im patient no problem for me, but if i see he allready completed other orders while he was sick, it comes the question why he didnt worked on my one?? He was also able to go online every 5 minutes^^ Whatever he tells me he will sart instantly and will come back^^
And Yes he send again a Review next day but again a color one!? I ask him why it tooks so long and why i didnt get what ive order? He: Yeah your logo is complicated and timetaking!! BÄM that hits me, why is announcement like 1 Day Delivery ALRIGHT that was enough for me but here comes another BÄM, i get a message that the order was complete^^
I ask him SIR whats going on there why it calls the order is complete we still talking about my order and this is not okay for me, he say nooo all good we will work further here and he will send the rest at the chat!
That was the moment where i realize that he sure want to hold his delivery time so he completed the order for that reason^^ But he is still on work imagin.
So i was asking for my refund because this feels not good anymore and that was exactly what i told him!
After some messages that he will give it a last try i was okay to give him another try but with baaad feelings.
Days gone, after some days i hit him again, but imagine he was again online every 5 minutes so he was on work for sure and sry im not stupid! He: Excuse me again i allready worked on your ones and i will send it today^^ Alright cool sounds good doesnt it?
But no Review at all, but hey im patient still even ive i see he done arround 6-8 new orders LuL so i wait some minutes before midnight and ask again, hey how far are you now? He say, closely done and he will send it tomorrow^^ Sounds good doesnt it?
But again nothing on the next day, but hey didnt i tell you im patient? So i was waiting again until close to midnight and hit him again! So he send me a Review, where i was laughing and ask him if this is a joke its not funny^^ because he send me again the same color one but with the perfect angles yes true the only good thing, after let me think, arround one week^^ Yes the angles are totally fine but thats all, and i ask for the Grunge one? Because this its again with color and to be honest there are 2 dragons on my logo and the left dragon was totally different as the right one every non artist can see that, and i was not OKAY with that!!! Alright you know whats coming? Exactly he will send the Grunge only one tomorrow!!!
I told you im patient yeah? But on the next day where nothing happens again, i only told him if i will not see my Grunge one today i please to give me my refund and his answer was totally breathtaking for me —>
Will send the refund my apologies.
ALRIGHT this was the moment where i cracked my keyboard into my led^^ Are you ffff kidding me? I ordered on 3.Juni to get an answer like this on 11.Juni???
Sry after this horrible ride, i need to laugh, how stupid i was, at the moment where ive seen he completed the order after 2 Rewievs i need to know it better^^
But hey life is going on and i got a support ticket!
Only a question i got a support ticket from 11.Juni and still no answer
Hopefully this will ending soon, because my emotions are totally on a really thin ice!!!