Hi all! I’ve been enjoying doing small gigs here, writing SEO titles and descriptions for eBay sellers all over the world. Well, today I delivered the work (early) for a seller in the UK. The basic gig is to write and edit one eBay auction listing title and description for $5. For $5 more, I offer to provide the description “in basic HTML code that you can copy and paste into your listing.”
I did several hours of research on and off eBay and delivered the SEO title and description to the best of my ability. Almost immediately, he requested a revision, saying only:
“Looks great thank you. I paid more for a Html design, copying the word document into basic html isn’t what I had in mind.”
Then he posted a second comment: “Not happy one bit, that tittle is trash, my listing is now not even on the first page. What a waste of mone y.”
To which I responded, in part: "I’m very sorry you are disappointed. It appears you misunderstood the gig. The gig specifically stated, ‘I will provide the optimized text in basic HTML code that you can copy and paste into your listing,’ so I’m not sure why ‘basic html isn’t what [you] had in mind.’ I am happy to change anything you like if you can be more specific, but I am not a designer, and design was never stated or implied to be part of this gig.
"I’m also confused by your comment that ‘my listing is now not even on the first page.’ No magic title or text will guarantee placement on the first page of any search engine, including eBay’s Cassini. It takes many factors into consideration. And it takes time for search engines to re-index your listing, so text changes will not impact any search engine instantly.
“If you can be more specific about why you are unhappy with the title and any keywords you want included or left out, again, I will be very happy to rewrite it.”
To which he responded: “Well this is the thing, I was 24th down on the first page, I am not new to this. Your edits put me on the 3rd page. Which is a massive waste of my time and my mone y. The HTML is pointless, I could just copy the word document into eBay and save mone y, seams stupid. The service you have offered me is very disappointing and this will reflect in the feedback.”
So, although he has pasted my work into his auction (it’s live), it looks like I should expect to be blasted from here to Kingdom Come in my feedback here, because of some seriously unrealistic expectations. Any advice? Thanks for reading!