exploreideas Posted May 20, 2018 Share Posted May 20, 2018 Hello everyone! :frowning_face:With very broken heart 💔 i am here to share my experience with you guys.A day before i have my first project on fiverr one client who asked me to design facebook frame image. the total project time was 1 day but i completed in 3 hours as it was my first project i tried to satisfy her completely. i shared all the process with her during working on that project when she said perfect thanks then i sent her the psd for future editing and png to use on facebook directly. but after couple of hours she left good comment said “Fast with great product” with 1 star. i was very disappointed from her rating i contact her and ask about her rating she said “You did an outstanding job. I don’t know why it didn’t take all my stars.” now i am confused is this the client mistake or bug on fiverr site. because as a new freelancer review with 1 star rating isn’t good for me, even when you give your 100% in project with honesty. ! all the screenshots are attached please tell me what to do.kindly checkout my profile if you guys need more proofshttps://www.fiverr.com/exploreideasRegards Link to comment Share on other sites More sharing options...
goliwog Posted May 20, 2018 Share Posted May 20, 2018 You didn’t hide all the buyer’s username Link to comment Share on other sites More sharing options...
mridul4567 Posted May 20, 2018 Share Posted May 20, 2018 I think there is a way for the buyer to modify the review. Link to comment Share on other sites More sharing options...
Guest zobayed_neion Posted May 20, 2018 Share Posted May 20, 2018 You will get 72 hours to modify your review. Ask your client to contact Fiverr support. Link to comment Share on other sites More sharing options...
exploreideas Posted May 20, 2018 Author Share Posted May 20, 2018 You didn’t hide all the buyer’s usernameThank you for telling. updated* Link to comment Share on other sites More sharing options...
exploreideas Posted May 20, 2018 Author Share Posted May 20, 2018 I think there is a way for the buyer to modify the review.can you please share how.? so i share that with her. Link to comment Share on other sites More sharing options...
exploreideas Posted May 20, 2018 Author Share Posted May 20, 2018 You will get 72 hours to modify your review. Ask your client to contact Fiverr support.can you please share how to contact fiverr support.? Link to comment Share on other sites More sharing options...
Guest zobayed_neion Posted May 20, 2018 Share Posted May 20, 2018 can you please share how to contact fiverr support.?Hey, go through it. Hope it helps. Link to comment Share on other sites More sharing options...
Guest offlinehelpers Posted May 20, 2018 Share Posted May 20, 2018 (post withdrawn by author, will be automatically deleted in 24 hours unless flagged)Removed by me. 🙂 Link to comment Share on other sites More sharing options...
mmh4560 Posted May 20, 2018 Share Posted May 20, 2018 Removed by me. 🙂(post withdrawn by author, will be automatically deleted in 24 hours unless flagged) Link to comment Share on other sites More sharing options...
exploreideas Posted May 20, 2018 Author Share Posted May 20, 2018 Hey, go through it. Hope it helps.https://forum.fiverr.com/t/tools-change-feedback-review-from-buyer-customer-sunny-2017-process-steps-instructions-how-to/99392Thank you brother. they just sent the request to client i hope it will get resolved. Link to comment Share on other sites More sharing options...
exploreideas Posted May 20, 2018 Author Share Posted May 20, 2018 Removed by me. 🙂he @mmh4560 is right brother, because she left good review and bad rating. Link to comment Share on other sites More sharing options...
Guest zobayed_neion Posted May 20, 2018 Share Posted May 20, 2018 Thank you brother. they just sent the request to client i hope it will get resolved.You are welcome. Keep up good works. Link to comment Share on other sites More sharing options...
Guest offlinehelpers Posted May 20, 2018 Share Posted May 20, 2018 he @mmh4560 is right brother, because she left good review and bad rating.he @mmh4560 is right brother,I’m female, and I can work out how to leave a review correctly without asking a big strong man to help me thankfully. 😉So glad you’re getting it sorted via the resolution centre. Link to comment Share on other sites More sharing options...
helloscoopz Posted May 20, 2018 Share Posted May 20, 2018 I think this is not a bug of fiverr site. it should be client’s mistake. cause this type of a thing never happened to me. 😑 Link to comment Share on other sites More sharing options...
exploreideas Posted May 20, 2018 Author Share Posted May 20, 2018 I think this is not a bug of fiverr site. it should be client’s mistake. cause this type of a thing never happened to me. 😑actually i text her after getting bad rating and good review she said" You did an outstanding job. I don’t know why it didn’t take all my stars." after following above mentioned link shared by @zobayed_neion i requested her to revise the review but i don’t know is she eligible to revise the review only or rating too. Link to comment Share on other sites More sharing options...
helloscoopz Posted May 20, 2018 Share Posted May 20, 2018 actually i text her after getting bad rating and good review she said" You did an outstanding job. I don’t know why it didn’t take all my stars." after following above mentioned link shared by @zobayed_neion i requested her to revise the review but i don’t know is she eligible to revise the review only or rating too.hmm… That’s a problem. client can revise the review for sure. but i don’t know can they revise the rating. 😥 if you can write to customer support they’ll guide you. 🙂 Link to comment Share on other sites More sharing options...
exploreideas Posted May 20, 2018 Author Share Posted May 20, 2018 he @mmh4560 is right brother,I’m female, and I can work out how to leave a review correctly without asking a big strong man to help me thankfully. 😉So glad you’re getting it sorted via the resolution centre.well! you are taking all this totally wrong way, because its not about gender anyone can do this kind of mistake, being a man :😛 even i don’t know how to sort out this issue. and asking for solution to all the community including females for help. 🙂 Link to comment Share on other sites More sharing options...
Guest offlinehelpers Posted May 20, 2018 Share Posted May 20, 2018 well! you are taking all this totally wrong way, because its not about gender anyone can do this kind of mistake, being a man :😛 even i don’t know how to sort out this issue. and asking for solution to all the community including females for help. 🙂You called me ‘brother’ - I explained I was female as it seems you assumed I was male.You should be able to use the resolution centre on the order page to ask your buyer to change the feedback. I do hope it works out for you. Link to comment Share on other sites More sharing options...
exploreideas Posted May 20, 2018 Author Share Posted May 20, 2018 hmm… That’s a problem. client can revise the review for sure. but i don’t know can they revise the rating. 😥 if you can write to customer support they’ll guide you. 🙂 Link to comment Share on other sites More sharing options...
helloscoopz Posted May 20, 2018 Share Posted May 20, 2018 as sellers, we can change the rating too. I just tried. @exploreideas Link to comment Share on other sites More sharing options...
exploreideas Posted May 20, 2018 Author Share Posted May 20, 2018 You called me ‘brother’ - I explained I was female as it seems you assumed I was male.You should be able to use the resolution centre on the order page to ask your buyer to change the feedback. I do hope it works out for you.thank you. 🙂 Link to comment Share on other sites More sharing options...
cheyennewriter Posted May 20, 2018 Share Posted May 20, 2018 (post withdrawn by author, will be automatically deleted in 24 hours unless flagged)Absolutely not.I’ve had men not leave reviews at all after saying what a good job I did. Link to comment Share on other sites More sharing options...
cheyennewriter Posted May 20, 2018 Share Posted May 20, 2018 Removed by me. 🙂Exactly. What a silly comment. Link to comment Share on other sites More sharing options...
tandranasrin Posted May 20, 2018 Share Posted May 20, 2018 Hey, go through it. Hope it helps.https://forum.fiverr.com/t/tools-change-feedback-review-from-buyer-customer-sunny-2017-process-steps-instructions-how-to/99392It is very helpful. As a fiverr seller every seller should know this because accident can happen with any one. Thank you. Link to comment Share on other sites More sharing options...
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