First time buyer - paid too soon and invoice outstanding


#1

My first time using fiverr and I was just following the seller’s lead. When the job was done, they basically said what the cost was and perhaps due to a language difference, it sounded like I had to request the gig from them at that point so not wanting to be a late payer, I went straight in and did what I thought I’d been asked. However, I have paid for something which hasn’t been done and what was done doesn’t look like it has been paid for and there is an outstanding invoice.

What can I do to straighten this out?


#2

There is no such thing as an outstanding invoice on 5r.

You pay, 5r holds the money, you fill out requirement, seller delivers, you accept, then seller gets money 2 weeks later.


#3

I can kind of see that now but the page which details the transaction which to me looks like an invoice doesn’t seem to have any acknowledgement that I have paid.

Like I said, it’s my first time and I am just wary of getting it wrong unintentionally but it seems that everything is okay.