I decided to buy the basic service (€4.39) from a seller.
Got to the payment stage, which accepted all my credit card info and charged my card €6.27 (huh?), and immediately went to an error page saying I need to contact support or something.
Can’t find any record of my purchase on my fiverr account. The only trace I have is the transaction on my credit card statement.
I can’t seem to get any further.
The help/FAQ section mentions nothing of this kind of problem. I don’t have the page showing the error message now, so I can’t remember exactly what it said, and there was no link to the support page.
All I have been able to find is the forums.
Not a good experience, considering I have never used the service before and now I am completely lost.