Fiverr Community Forum

Fiver cut money from my payoneer account without place order now what i do?

I purchased gig in morning with payoneer card but order not place and fiverr cut 12$ 2gig price from my payoneer account. now what I do.

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Is there any error come up when you place the order?
try to contact Payoneer and ask them what happen these days has payoneer system update

Did you complete the order requirements?

yes but tell my how contact to payoneer

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No I did not complete the order requirements

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yes but tell me how contact to payoneer

log in to your account

  • click Help
  • under drop down menu click support center
  • in above you can see option contact us

Good luck

ok thankyou very much.

If you’re not complete order requirements your order start yet

but my cart is empty

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Complete the order requirements and then the order will appear in your cart.

After you complete order requirements your order will appear in dashboard