hello, I was wondering if anyone else experienced a drop in sales after fiverr added the $2 fee for each order. Now for someone to order a $5 gig they have to pay $7. Fiverr might make the same amount of money: less orders are compensated by more money thanks to the additional fee, but sellers make a lot less. Anyone else thinks this was a really bad idea? the fee should be at least proportional to the order value, like a percentage, so if someone orders a more expensive gig they pay a higher fee but if they order a $5 gig they should definitely not pay a 40% fee, this is crazy. Buyers pay $7 and sellers make $4.
I agree it should be less and there shouldn’t be a charge on tips or when buyers pay from their Fiverr balance. Though shouldn’t the fee charged be relative to their actual costs for orders, or at least take more account of the actual costs related to various orders?
eg. Fiverr takes a service charge ($2 on purchases up to and including $40, and 5% on purchases above $40)+20% of the fee from orders, but the actual costs to Fiverr for handling any issues with orders won’t double with a gig that is double price. Shouldn’t the service charge (and maybe percentage of gig price that goes to Fiverr) - or the service charge percentage get less as the gig price goes up?
yes exactly, besides the fact that fiverr already keeps 20% of the payments, now they even added $2 which can be ok on a $50 order, but adding $2 out of a $5 orders it means it’s an astonishing 40% fee. The seller (us) only get $4 out of a $7 payment, this is nearly half. Now this could even be ok, but I did notice a big drop in my sales after they have implemented this $2 fee. I really hope that they remove it or at least they make it proportional to the amount a gig is paid, adding a 40% extra fee is extremely unreasonable
My sales did not drop, but I do not get tips anymore.
I imagine that the people who lost sales the most were ones that had gigs priced at $5-10. Out of a $5-10 order a 2 buck fee is unquestionably very high. For sellers who make most sales on orders starting at $15-25 or more, I don’t think the impact is as bad. The more the buyer spends, the less the fee seems that bad.
I think in some ways that may have boosted sellers with higher prices but I am still against the fee on principle. I don’t mind there being a fee that is a percentage of an order, but I’d like to see it be balanced better allowing for some cheaper gigs.
My sales went up after the fee, but like Vickie, I stopped getting tips for the most part. My extras also do not sell after an order due to the fee.
I agree with you. This will soon start chasing buyers
I think we should write more on this particular topic to get fiverr’s attention
If you use the search feature, you will see that this particular topic has been discussed at great length on the Forum and it has had no effect on the $2 service fee Fiverr charges on gigs less than $41. I got rid of all my $5 gigs because like @fonthaunt I think the $2 cost is too high of a percentage of the price of the total order.