Hello fellow sellers,
So I’ve been given this warning because I am building an online E-Commerce website for a client and I simply asked the client all details that were necessary to get this shop running and of course for an online shop one of those details would be to do with a Payment Gateway like PayPal. (I never provided or offered a direct payment to another user)
Below is the email I received. Should I be worried ? and does anyone know a way of contacting Fiverr support ? I don’t see an e-mail nor ticket system on the help page.
It appears you provided or offered a direct payment to another user, which besides being uncool, violates our Terms of Service (http://uk.fiverr.com/terms_of_service?utm_medium=d001&utm_source=el_uw&utm_term=na_na).
Note: These warnings may affect your eligibility for Levels, other features, and your account status.
The Fiverr Team