I have had a few issues with buyers and now my account is restricted. The first time, a did a job for a buyer and delivered but the buyer did not check the job because they were expecting me to send a screenshot. So, without even checking if the job was done or not, they posted a very negative review on my gig and then reported my account to the support team and they temporarily restricted my account. After the buyer had realized her error, she came to my inbox to apologize. I then asked her to change the rating and Fiverr would not allow her and they refused to remove the strike even though the buyer had made a mistake.
Fast forward, a buyer asked me to do a book review for them, which I did. After I had delivered the review, the buyer sent in extra work and I ended up delivering 4 days late because of that. Mind you, this is a review of close to 3000 words. Suddenly, the buyer decides he doesn’t need it anymore and asks to cancel. I refuse and he reports to support and without communication from customer support whatsoever, my account is blocked. That means I worked for free for this guy. I’m here thinking that it’s what this guy does to people. He will ask you to do a job for him and then cancel the order after you have delivered the work.
I feel cheated and I’m so angry at Fiverr. It’s so hard to build an account to Level 2, only to work up and find out that your account has been closed for silly reasons. I have been a loyal seller for the past year and I don’t feel this treatment is fair to sellers. Why are the sellers always the wrong ones?