Fiverr Community Forum

Fiverr apps online status problem

My fiverr apps suddenly online status bar is off.
It can be seen again that I turned the data on and off and the online status lamp does not light up. I have noticed this problem for the last few days.
If you know of any solution, please let me know.

Thank You
Raihan Sheikh

Hello @raihansheikh5
There is nothing to worry. You just contact to customer support and ask them your issue.
They will solve your problem within business days.
Thank you!

1 Like

Thank’s for your response :slightly_smiling_face: :slightly_smiling_face: :slightly_smiling_face:

1 Like

Open Profile in Fiverr App > General > Online Status > Click Enable

Hope you will find this helpful

1 Like

I know that… But sometimes it is seen that my apps are open but online status is off.

It’s normal. If you check 2-3 minutes later. You will see Online

reinstall fiverr app again…then check it out …i think then it will be solve

Hi @raihansheikh5
Even I used to face these issues when I newly started using this platform. The best way to solve this issue would be to clear the cache of the app.
Regards
Aalia

Thank’s for your response… :slightly_smiling_face: :slightly_smiling_face: :slightly_smiling_face: