Fiverr Forum

Fiverr banned me because of a misunderstanding :(


#1

Hello, I was a level 2 seller with 100+ reviews and was using fiverr from 3 years.

One day I taught that I can make connections with fiverr sellers by giving away them my paid products for free.

So I sent messages to some sellers that were selling services related to SEO (like SEO backlinks, etc) and offered them (FOR FREE) the SEO video course I was selling on my website for $297.

Many users replied with positive replies and were interested in this free giveaway and were really happy when I sent them access to the paid course for free, but some people who were not interested reported my message as spam and fiverr banned me.

I feel really bad that fiverr banned me because I have done nothing that can harm fiverr and was a dedicated seller from 3 years.

Even if fiverr thinks that I have done anything bad I WANT JUST A LAST CHANCE AND I WILL NEVER REPEAT MY MISTAKE.


#2

Have you contacted CS? Kindly send a message to them. Fiverr support cares about you and the services rendered here. Send a email to them now and you might get your account back tomorrow.


#3

Yes, you did wrong! What you did was against Fiverr TOS! Fiverr platform not made for free give away or neither it is for self-promotion. Now, all you need to contact Fiverr Support team and ask for it.

Sorry, If I sound harsh!


#4

Yes I have contacted them but they are saying that they have banned me and can not undo it. I agree that I did a mistake, I just want a last chance but they are not giving it.


#5

I agree with you but I just want a last chance to correct my mistake.


#6

If I am your position then I will contact support team after a month for a second chance. If they unbanned you now, then you actually did not face any consequences for breaking the TOS. So, relax as much as possible and not stress out things you can not change.


#7

I have contacted them but they are saying that they have banned me and can not undo it.

I agree that I did a mistake, I just want a last chance but they are not giving it :frowning:


#8

I have contacted them but they are saying that they have banned me and can not undo it.

I agree that I did a mistake, I just want a last chance but they are not giving it :frowning:


#9

You promote your product in other sellers inbox. It’s called spam. If I receive this type msg I would reply positively & and after that, I would hit the spam button :wink:

Send ticket to support. Only they can help you on this issue :slight_smile:


#10

I agree and apologize for my mistake but now just want a last chance to correct my mistake. I have contacted fiverr support but they are saying that they have banned me and can’t undo it.

I just want a last chance to correct my mistake and promise I will not repeat it.


#11

We are only buyers and sellers on the forum so unfortunately are unable to help you unban your account.


#12

If you asked them to unban your account, you could try asking if you instead may open a new account, while, of course, sticking to all the terms and rules then, but do read all the Terms of Service and best the articles in the Seller Help Center as well first thing if you may, before you do anything.


#13

Yeah I know this but if this gets in attention of fiverr, they may give me a last chance to correct my mistake.


#14

Nobody from Fiverr will see it as we are just buyers and sellers but suggest you do what @miiila has suggested.


#15

@miiila thanks I may try this but it would take me years to rebuild my account.


#16

Still, better than no account? If I hadn´t realised that what I did was against the rules even though being there since three years, I´d be thankful to them if they let me start over from scratch, at least.
:four_leaf_clover:


#17

I have received such a message a few weeks ago. I reported the guy to CS as other people did for you.

I never asked anybody to send me any offer here on fiverr. I am not here for that ! Why should I accept this ? And why Fiverr should allow you to disturb other members ?

You are spamming seo specialists for a seo course. These specialists don’t need your course. They are not amateurs.
I really dont understand why you did that. Send your course for free to students or change your business model and open you course for free on your website and promote elsewhere.

You have been working on Fiverr for 3 years. You can’t ignore the rules.

Sad for you but you did more than one mistake.


#18

@miiila Yeah but I will get banned again if I create another account as I don’t think fiverr allows multiple accounts.


#19

That´s why I suggested to ask Fiverr CS if you may create a new account. No, they don´t allow multiple accounts, no thinking needed for that, it´s written in the Terms of Service.

On the forum, there are many posts by people who got banned for the one or other reason. Some got banned for good. Some were allowed to create a new account. So, apparently there is a chance. Depends probably on what exactly one did, how often, on what they might else find out when looking closely at an account etc. I just said you could try to ask them if you may create a new account, you wouldn´t have multiple accounts if your other account is banned. Obviously, first ask, and only create a new one if they say yes.


#20

@carineb I not sent it to SEO specialists but to new sellers with SEO gigs. and I agree with you that I broke rule but just want a last chance to correct myself and will never repeat my mistake.