I have nearly $70-$80 stuck in my Fiverr account which I have not received even after 30+ days of terrible wait.
I have contacted Customer Fiverr Support about three times (finding a way to contact them was HARD too), towards which I didn’t receive any response which answered my exact request. I submitted it regarding Withdrawals and told them about EVERY SINGLE DETAIL of my problem, to which they emailed me by telling me about how the withdrawals work for current sellers.
My whole story was that my account was banned and I can’t find any way to get my money back even after Fiverr said that I will receive an email with instructions to withdraw. I emailed three times for a response to my problem but basically I didn’t receive any.
I started working on Fiverr in November. My username was @rrgizk.
I accept the biggest fault of mine here, which was to not read the Terms and Conditions.
I created a Gig named “I will write your college/university essay at a reasonable price” and that gig became so famous is just a few days. I began earning so much through it and had earned nearly $70-$80, which were “pending”. All of this, I earned within one month or less.
One day, I got an email that my account was permanently disabled for violating terms and conditions, and that there is no need to contact customer support, and also said “if you have any money available for withdrawal within the next 90 days, you will receive an email with instructions for withdrawal”. The confusion here is that this sentence tells me that any money available for withdrawal in the next 90 days is what I can get. Which means ALL of my $70-$80.
I have not a single idea how to contact them to clarify this confusion and I have been waiting for so long for the email with instructions. Fiverr has not contacted me or responded to any of my cries for help and I have no idea what to do about this. It has been more than a month that I have been waiting for my email. Please get back to me because I have waited long enough.