Fiverr Community Forum

Fiverr charged me $4.11 extra

Hi I want a refund of the amount fiverr charged on my credit card please. Fiverr charged 61.66 instead 57.55 for an order I placed in the platform. How can I contact that department so I can get my $4.11 back.

You can contact Customer Support. There are processing fees on every order, so if you were charged normal fees they aren’t going to refund it. The strange thing about your post is that everything on Fiverr is in $5.00 increments and even fees are in nothing less than .50 increments. I don’t know how you would have bought something that cost XX.55 or XX.66. Either way, just submit a ticket to the Support Team.