This is not a rant, this is just to say how awesome Fiverr customer support are! They cancelled all 6 of the scammer’s orders and banned all of his accounts. Remember I had told you guys about a scammer who made many orders with me using different accounts? Well, his game is now over
Every exchange I’ve had with customer support has been terrific. Those folks know what they’re doing.
I am glad to hear that
Great news!! Thanks for updating.
It works both ways I have just seen 3 identical gigs all appeared at the same time, 3 different users in allegedly 3 different countries.
These users with multiple profiles should not be allowed
Nice! I’ve only created two tickets with them thus far but both were resolved promptly and fairly
fantastic, big cheers to customer support - so glad they sorted that scammer out for you!
They helped me out with a scary customer last week too - who threatened to put a refund through on an order from six weeks earlier, after I didn’t want to do a new job for him because he bombarded me with messages which made me feel uncomfortable - like threatening/blackmailing me will make me want to work for him instead of report him lol!
Bob and Hugo were legends about it, was nice for them to have my back
Hopefully you got rid of that scammer for good.