Fiverr Community Forum

Fiverr Customer support Cancelled an order

Last day Fiverr Customer support Cancelled an order. Then i try to contact with my buyer but I am unable to cotact with him. Because Fiverr maybe banned him from Fiverr.

But I want to know if the buyer did any wrong with Fiverr and for this reason Fiverr cancel the order so why Fiverr add extra cancelation % in my account cancelation rating section where i don’t know anything! :disappointed_relieved:
Why I am suffering for this type of situation.

I think fiverr have need to update their system. :expressionless:

Thank you

Check to see if the buyer’s profile is still on Fiverr. If not they did a credit card pay back.