The past week one of my buyers had decided to try and scam me into cancelling an order which was completed in full.
I immediately reached over to customer support in an attempt to get the situation sorted.
So far I have spoken with 8(!!!) different representatives, all of which responded as if they are hearing about “some issue” for the first time ever.
Yesterday the order was cancelled by customer support.
The 8th representative so far wrote back to me -
“Hello there ***,
Let me look into it.
After the relevant team’s review, we canceled the last milestone only - the first two milestones will still be paid out.
I hope you find this somewhat reassuring.
Let me know should you need anything else.”
Thank you fiverr for the worst customer support experience I’ve had in my 32 years on this earth and thank you for stealing over 1,000$ worth of work from me.
Oh btw, I am a “Fiverr Pro”.
What a joke…