Hello there , i hope u all are fine.
I will explain my problem completely here.
I joined Fiverr like almost 3 years ago. I am providing services in Graphics and Design category. It was a slow start in the beginning but with the passage of time i learned a lot. Then i started teaching this skill to other also. As i mentioned 1 year ago in my post that i started an acadmy with few of my friends and started training local students. Uptil now i have taught almost 150+ students.
My fiverr gig analytic are also gud which are as follow.
- 2300+ orders
- 1200 positive reviews.
- Only 10 negative reviews in 3 years.
- level 2 seller.
- average price=$16
NOW COMING TO real topic.
Recently fiverr blocked my all gig in suspicion of not following TOS . According to them i might have made multiple accounts. But upon multiple times explanation that i havent made any other account they kept it blocked. Now the reason i understood was that in those days i taught my sister and she also started earning . She was using my laptop very often as i had all tools and other stuff needed for designing. I was also helping her to get more order and provide excellent services. Sometimes when she is busy , she asked me to deliver order on behalf of her. But i never ever used that for myself. As she is even living in different city so her access point was different.
Then my sister requested to unblock my account. From there i dont know what happened Fiverr people opened my gigs but when i asked them about the status of my account they always replied that you didnt follow TOS and your account is still blocked so you will not have that privilege.
My gig was working great those days i was making upto $4500 per month As fiverr people can check my record. My gigs are still not showing anywhere even if i make new gigs and when i contact fiverr they are saying that u can make a new account as this account will not get exposure.
I was working on fiverrr for 3 years with 1200+ votes on single gig. and they are saying to make new gig now :/.
This is soo unjust and this mattter should be solved by fiverr.
I AM SAYING THIS AGAIN I NEVER EVER BROKE ANY OF FIVERR TOS FROM DAY ONE. I WAS MAKING GOOD MONEY WHY WOULD I MAKE ANOTHER ACCOUNT ?? I WAS EVEN VERY STRICT TO MY STUDENT TO NOT BREAK ANY OF TOS.
Moreover i dont understand why my account was blocked . My sister account was new with 10,12 orders.
p.s my gig analytic are attached.
Please help to solve this problem. I want my gigs back.