Fiverr declined paypal account

[magnum_animator]

one of my buyer have problem with there paypal account he seed fiverr declined there paypal account
if any one can help can they pay with there card direct and what is the cause of declined paypal account

[insects44]

He can contact support and they will help him:

https://www.fiverr.com/support_tickets/new

[magnum_animator]

he have contact but didn’t heart about it