Fiverr Forum

Fiverr deducts my revenue


#1

A buyer order my gig but didn’t provide me enough detail to get the work started. So, I told him to cancel the order and give the details first. So, he did and then I also cancel the order. Then the page said “ORDER CANCELLED BY MUTUAL AGREEMENT

Order was cancelled by mutual agreement between you and your buyer.

The order funds have been returned to the buyer.” So, why did the fiverr deducts $4 from my revenue? I just couldn’t understand.