Fiverr Community Forum

Fiverr email notifications don't work properly

Recently, Fiverr notifications of messages have stopped working correctly. It seems the first message from a user gets sent as an email notification, but new messages from the same user don’t get an email notification sent.


Same thing happens with me

I turned notification on, it works well on my phone but not from pc,

Check your Notification Settings :roll_eyes:

I’ve got all 3 boxes checked in the notifications section (“inbox messages”, “order messages” and"order status"). I’ve also enabled “realtime notifications” (not sure if I did that after or before missing the first email notification). But surely that shouldn’t stop email notifications if the checkboxes are checked.