I remember when Fiverr was a much newer company. It was great. Apparently 10 years have passed. And a lot has happened.
Now the Fiverr site for buyers/employers is horrible. Easy communication with sellers is gone. Bloated scripts run the show, and they do it poorly. Customer service is gone. I’ve heard people talk about it, but clearly the links to reach CS have all but been removed – you know, just in case Fiverr owners need to worry less about complainers. I’ve learned that as a buyer I must never leave money in my account or the Fiverr CEO will make sure it gets into his hands. Just call it a processing or expiration fee.
Clearly the most aggravating thing about this once-great company is the apparent greed. It’s not enough that sales are in the millions. Buyers like me are now brow-beaten to tip contractors. But wait. Nobody pays ME tips. Tipping used to be voluntary. Now Fiverr asserts that it’s customary and takes a COMMISSION on tips. Apparently Fiverr needs some of that tip money too, even if it’s meant for contractors.
There are other ways to hire experts that are free from much of this. I imagine I will find the same talented people available elsewhere.