I have followed the guidelines here: https://sellers.fiverr.com/en/article/gig-images-dos-and-donts
It clearly says that all gig images should be 690 x 426px - which is what I have done for all my images. However, the wrong aspect ratio is displayed in the search results, as you can see on this screenshot here: http://prntscr.com/q1dw83
Is there another platform to officially raise bugs? Should I stick to the recommended aspect ratio in the meantime?
Thanks a lot in advance for your help.