Fiverr Forum

Fiverr hacking! be aware


#1

I have been using fiverr for 4 years now and spent over $20,000 on this site so listen up…

I woke up yesterday morning to a charge of $1,600 from my account. Im a little in disbelief because this person is selling gigs $5 at a time and the max you can purchase from this seller is 15 gig for $75 in one order. My account says I placed 320 order on “ONE” order for $1,600.

Here is a link to the gig that was placed. I would like for y’all to see the bullshit that is going on. It is not possible to order that big of a gig from this seller.
https://www.fiverr.com/*****

Another weird thing. I deactivated all my payment info from my fiverr account and went to my bank. They said that based on all my transaction from fiverr over the years, the $1,600 fee is being requested from another business account. On normal bank statement fiverr use “fiverr.com” on their statements. This time around it says “Fiverrcom”

Mod Note : Link removed. Please contact customer support


#2

Yikes… so what you’re saying is you bought 1 quantity of the gig and it somehow charged you for 320 of them?


#3

Not nice to wake up to really. I suppose you already sent a ticket to Customer Support, wanted to leave you a link though just in case, the page is timing out for me for some reason though atm, while everything else is loading normally. Hope it gets sorted out quickly. :confused:


#5

I did not buy anything. I don’t even own bit coins or understand that world.


#6

I hope it gets ironed out too. I went to my bank and stopped the transaction which is good. Im all taken care of in regards that. However im a little worried about if fiverr take security seriously because that is definitely a HUGE glitch


#7

@ctmixing1

I believe there must be solution…as water has not crossed the head yet… How did he hack your account? did you get any clue?


#8

Seems so. They have started to add phone verification recently for new accounts and gigs, probably trying to improve security.


#9

Here is a picture of the gig

Mod Note: Image removed. Calling out sellers or buyers is against forum rules. Please contact customer support


#11

$1,600 is a lot of money to screw around with. I even got an email this morning stating that they could not process my payment info for an SEO gig that was placed this morning. I never placed that either. I have no idea how much was trying to be charged.


#12

If you look at the images I posted you will see that placing a $1,600 gig is virtually impossible


#13

Here is a screenshot from ANOTHER email I just received from fiver 1 minute ago. I never placed this order either.

Mod Note: Image removed

I hope someone from fiverr chimes in ASAP and don’t feed me some bullshit like, i let someone get into my account. I have been buying gigs on here for 4 years now. I know how this works


#14

They sent me 3 emails about that SEO gig saying that they cant process. No shit. I told my bank to stop anything with FIVERR name on it


#15

Yes, really weird, there are posts by sellers who got hacked and their money transferred to some other paypal or such sometimes, but never saw something like this yet. I still can´t get to the Customer Support page btw, can you?
Yeah, very good idea, that.

You could flag your own post and choose ‘other’ and thus get a moderator’s attention to it, if you want, maybe they have a more direct wire to fiverr to alarm them.


#16

Yikes! This is cray-cray. I hope T&S get to the bottom of this ASAP!


#17

Woah!! sorry about this! I am sure it will get resolved! Good luck and keep us posted!!


#18

I can see the sellers page on my end. There even was a random message sent to the seller saying “Hi”. Weird weird weird.

What im really concerned about is why fiverr used another bank account all of a sudden for that $1,600 transaction


#19

I sent a message to the 3 forum moderators with a link to this thread, if or as soon as one of them is on, I guess they´ll read this, maybe they can nudge fiverr.


#20

GOOD STORY! :thumbsup:

##Wonder how I was able to add 320 of them… hmm… :thinking:


#21

This is really most strange. Can’t you get CS to shut down your account completely or something until this is sorted out?


#22

Please try if you get to CS page, I can´t.