I’ve been working on Fiverr from last 5 years now and there are some issues that have not been taken care of. One of the major issues is with the search algorithm. Fiverr’s robotic search algorithm as removed my gig from the search results unless you search it with multiple filters. This gig which is having 1800+ reviews and a 4.8 overall rating and has been on the first page for years. And when I tried to get help from Fiverr’s CS, all they had were the templated answers to forward me and saying that our search algorithm is dynamic and it keeps on changing from time to time which doesn’t answer my question that a gig which was on the first page and had no issues at all, How can it be completely removed from search? It could have been moved to the second page, the third page or even more down but going completely vanished from search makes no sense here.
Has anyone else faced such issue?
There are many other issues with the site as well but Fiverr doesn’t care about that.