I’ve just noticed that one of my buyers disputed 2 orders and this time apart of the usual emails fiverr send informing me about the disputes, I also received the following email
My cancellation ratio wasn’t affected and no money deducted from my account which is a great news. I didn’t even have to contact CS like before.
I think there are general changes regarding the chargebacks. You can read at
By reading the article it seems that I’ve had Fraud Chargebacks.
Really happy that fiverr has made so important changes regarding the chargebacks.