Fiverr ID verification fail

[waruna_traffic]

Anyone here who complete Fiverr ID verification ??

every time i try to upload my ID photo they refuse my submitting because after i upload my id photo,it get blur.it’s their side issue not my side coz my photos are very clear and have good quality

anyone here who faced this same situation ?

i contact fiverr customer support to inform about this situation and no any solution yet

[vickiespencer]

If you type “ID Verification” in the above search 🔍 , you will find a plethora of information.

[waruna_traffic]

If you type “ID Verification” in the above search 🔍

[misscrystal]

yeah i did but no one knows solution yet 😦

Watch this thread.

@clickbanksales Did you take the pictures with the same phone but in better lighting? Did you get it done on your third try? Any information you can give on how you did it will help others.

[destinytech1]

Hi Mr. Waruna, I too was also in your shoes few weeks ago. I too tried uploading the document ID and it was rejected twice and my account was restricted. I contact support and after a week, they asked me to reupload the document again.

So, if you’re to fix it, this are what you need to do

1. The photo on your account must have to be similar to the one on your ID card
2. The picture which you will use have to be very much clear and your ID card
3. The phone you will use to snap has to be very clean.
4. Try uploading your national ID card

And lastly, make sure that you focus on your phone. Let me know if you have any other issues.

[waruna_traffic]

Hi Mr. Waruna, I too was also in your shoes few weeks ago. I too tried uploading the document ID and it was rejected twice and my account was restricted. I contact support and after a week, they asked me to reupload the document again.

So, if you’re to fix it, this are what you need to do

1. The photo on your account must have to be similar to the one on your ID card
2. The picture which you will use have to be very much clear and your ID card
3. The phone you will use to snap has to be very clean.
4. Try uploading your national ID card

And lastly, make sure that you focus on your phone. Let me know if you have any other issues.

hi,

my phone is fine be honest.i have galaxy S9

the problem is does not matter how mu photos are quality.when i try to upload photos through the link,photos get blur after i upload

anyway thank you very much for your advises.i already contact fiverr CS so let’s see what they can do for this

[cyaxrex]

hi,

my phone is fine be honest.i have galaxy S9

the problem is does not matter how mu photos are quality.when i try to upload photos through the link,photos get blur after i upload

anyway thank you very much for your advises.i already contact fiverr CS so let’s see what they can do for this

i already contact fiverr CS so let’s see what they can do for this

Please keep us updated with how things work out. 🙂

[misscrystal]

hi,

my phone is fine be honest.i have galaxy S9

the problem is does not matter how mu photos are quality.when i try to upload photos through the link,photos get blur after i upload

anyway thank you very much for your advises.i already contact fiverr CS so let’s see what they can do for this

edited comment…

[djwaruna]

Try capture image using a another device

[misscrystal]

Try capture image using a another device

A Galaxy S9 would take a great photo. It’s not a device problem.

[johnydeff]

waruna_traffic Any luck Bro?

[songlee21]

Have you been able to get this situation fixed? Because my account is doing the same thing. I have the newest iphone, and when i take my pictures, it’s perfectly clear. But once i upload, it’s blurry. What is going on? I have emailed customer service 20 times and all they do is just keep telling me to continue uploading. like how does that even make any sense??

[waruna_traffic]

Have you been able to get this situation fixed? Because my account is doing the same thing. I have the newest iphone, and when i take my pictures, it’s perfectly clear. But once i upload, it’s blurry. What is going on? I have emailed customer service 20 times and all they do is just keep telling me to continue uploading. like how does that even make any sense??

yes i have to faced same situation before.i told them this is your side issue, then they will verify my account

[jenny_wu9]

I am currently in the same situation. Since the verification failed, my account has been disabled for months. I’ve contacted the support team and they said my accounted is being review. They cannot disclose how long it’s gonna take.

[mor16euro]

Hey, how long is your account now blocked. My account has been blocked since last week. And I want to know how long this could take?

[tinalaurelli]

I’m having the same issue. I do not have a driver’s liscense and my passport is expired. I sent them the passport for the picture but it was denied. I have my social insurance # but there is no picture on it. I’m wondering if this is acceptable. I live in Canada. I don’t know what else to do. I sent CS a message is there a number I can call instead?

[freelancing_369]

Hi,

I too have a ID verification issue. I don't have a Passport of Driving License. So I tried uploading my National ID. But in the verification process they list only 2 document options, i.e. Passport or Driving License. So I wonder which option should I choose to upload my National ID since it does not fall to either category. Since I tried a few times now my account has been blocked. 

Would appreciate any helpful comments. 

[mahumoodlebbe]

Hii

Can i verify my expired driving licence for fiverr verification