So I sell information products which I created myself. There have been numerous occasions where someone attempts to resell it themselves. I’ve pointed them out in the past (new sellers 90% of the time with little to no sales) and Fiverr takes care of it as they should.
BUT recently, I discovered someone that has been selling it for a while now (80 or so feedback already) because two previous customers of mine told me they got the same information from someone else.
I asked them for proof so I can send it to Fiverr support. Both of my customers called out this seller and in both cases the seller does not deny the allegations (“This content isn’t yours, give me a refund or I will report you to Fiverr”) and gives them a refund immediately.
I had the buyers also screenshot exactly what this person delivered, each and every one of the documents belonged to me.
I even pointed out to Fiverr that another gig this person is selling was purchased from another seller, because I saw they purchased said gig from someone before theirs went up.
So they took from me and another seller.
Now, this person that is reselling my items copied 65% or so of my gig description word-for-word, used a different image and slightly different title.
Know what Fiverr support did? With all this proof? Nothing.
Since it was not “100% copied” Fiverr outright says PLR, unoriginal content, etc. isn’t allowed.
Why allow this person that is obviously breaking those rules stay on the site?
I wasn’t told of the “outcome”, but they’re still there, with sales in queue so I can only assume nothing was done…
Fiverr needs better measures in place to prevent this. All documents should be given a digital signature or something of that sort that would flag accounts uploading/delivering someone else’s content.