Hi, I just woke up one morning with -$350 in my account. I searched for the reason and fiverr support told me that the client had filed a dispute with paypal and for me to stop working on his order. Problem is, I finished the order about 3 weeks ago and I cashed the money and everything and 3 weeks later, boom, sorry, money away.
This has actually happened 2 or 3 times before, 2 times it was solved and they eventually gave me my money back but once the client simply went away with the money which seemed hard to believe, anyways, that time it was only about $10 but now the same thing is happening with $350!!!
Fiverr support is just saying that they are investigating, worse yet, I remember I had had this problem with the client before but it was eventually fixed and the client bought again, he’s recurrent, he also mentioned something about “wanting to do an order through another account” don’t remember if it was actually this one or another one he opened but this is all very confusing.
Do I have hopes of getting my money back? I’ve had before, but not $350!