Fiverr Community Forum

Fiverr law for email to buyer

If my buyer tell that he have a problem to send Ai file to the printer because of not have Adobe Illustrator.Though i have given him the ai file to his fiverr inbox ,He want it to send ai file to his that he can easily send it to his printer.Can i do that?Is it against the fiverr law?

You cannot. Besides, the buyer won’t be able to print .ai from email either unless he has Illustrator or maybe the free Inkscape program.

If the buyer insists on email, you can explain why not. You can put the file in Dropbox and send him a download link through Fiverr inbox.