Fiverr Community Forum

Fiverr Milestone bug?

Who else is noticing some bugs, first if I deliver a file using the deliver now, time doesn’t pause anymore and keeps counting down. My funds are displaying incorrectly. Active order also displays incorrectly.

I noticed the new, milestone auto-completes after 8 days and not 3 days

Are you experiencing the same?

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Milestones went through a major update two weeks ago, so I would not be surprised. Did you report this to Customer Support?

@imagination7413 Yup, i did.

I’m guessing you haven’t received a reply yet? If so, let us know when they do?

(Fiverr Customer Support)

Mar 31, 2021, 11:10 AM EDT

Hi Chester,

Thank you for providing those screenshots. I can confirm that milestone price is a known display issue that we are currently working to correct, but I assure that you will be receiving the corresponding funds.

In regards to your most recent question, the clearance period on the funds starts once the milestone is marked as completed. This can happen when:

The Buyer accepts the milestone.
When the active milestone is delivered and 8 days have passed with no revisions requested.
When the Buyer or the system stops a milestone.

Once it is marked as completed, the 14 day clearance period will start, and the funds cleared will be those from the completed milestones.

I hope this helps. If you have further questions, please let me know.

Kind regards,

They are working on it… the other question was for the 8days waiting period.

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