This morning, I received a message and it turned out to be spam. Immediately I receive SPAM messages, I send the message “SPAM” and I block the person. I receive a lot weekly. However, this one was very shocking (at least to me - I understand we all have different thresholds to qualify a shock).
It wasn’t the usual mek sel sellers trying to sell me a service I already provide or other sellers just simply trying to “market” their gigs (SPAM too). This was someone selling Fiverr accounts verified in the UK.
The user’s local time at the time of taking the screenshot was 1:47 am. I am in a time zone of GMT +1 (similar to the UK). This means we should have the same local time. But he/she is GMT -7.
This probably means Fiverr detects and updates the timezones according to the user’s IP, but keeps the country the user verified from the start (Using IP and Phone) <-------- Just a guess.
With this mismatch - they can find a way to fish out dishonest sellers but this should be done manually to avoid false positives (there are some genuine sellers that will travel to another country)
However, this is not even the scariest part. The part I labelled 3 is the scariest part. That is a serious threat.
Is there any protection for sellers? If we report this, will Fiverr erase this from our stats or history?
Will it affect our cancellation rate? Average reviews? etc
Personally, I think there should be a separate part of the customer service that focuses on these so we can get faster replies and it can be looked into on an individual basis.