Too many times I have trusted Sellers who take the gig only to cancel after the deadline or give some lame, “I’m sick” excuse. Fiverr needs to require a midway point check in for us REAL small businesses who depend on this budget friendly site to get our message out, have website work done, prepare graphics for a meeting, etc.
I can imagine how frustrating this is for you when you have deadlines or expectations of work to be complete.
Maybe in the future look for Express Gigs? I know they cost a bit more, but sellers are only allowed to offer Express if they deliver the Express gig on time.