Fiverr now hide CS link at main page

[chrisdata]

It seems fiverr is trying to hide the link to Customer Support (CS) at the home page now?

[hanshuber16]

Yep, if a Fiverr user doesn’t already have the link, the only way now is to go to the seller/buyer help center and click on “Contact Us” at the bottom of the page :thinking:

Edit: True ⬇️

[chrisdata]

Yep, if a Fiverr user doesn’t already have the link, the only way now is to go to the seller/buyer help center and click on “Contact Us” at the bottom of the page :thinking:

Edit: True ⬇️

Seem like now CS are overwhelmed.

[maitasun]

As I see it, maybe Fiverr is trying to educate buyers and sellers by letting them know of the existence of something called “Help & Education Center”, browse through the topics and make them read before they “discover” the “Contact Us” button.