Fiverr Community Forum

Fiverr order not placing after buying the gig

My buyer said he accepted my custom offer also showed me the proof he paid. But I didn’t receive any orders from the buyer. Is this a bug? I also contacted customer support but they said they cannot do anything about it and cannot share personal details. Please help

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Hi, I’ve had this happen too. There is no way to help the buyer except to tell them to contact customer support.