Fiverr Community Forum

Fiverr order not placing after buying the gig

My buyer said he accepted my custom offer also showed me the proof he paid. But I didn’t receive any orders from the buyer. Is this a bug? I also contacted customer support but they said they cannot do anything about it and cannot share personal details. Please help


Hi, I’ve had this happen too. There is no way to help the buyer except to tell them to contact customer support.