Fiverr Community Forum

Fiverr Pro invitation?

Hey everybody!

I just noticed an email in my inbox that was sent to me in July, inviting me to schedule a chat to become PRO. This was sent to me by pro-csm@fiverr.com .

Has anybody ever seen this? It lowkey kind of feels like a scam, but if not, I guess I should slap myself on the forehead for overlooking this email haha!

Wishing you all a great day!

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CSM = Customer Support Manager.
It’s a legit email. There should be a button to schedule a chat. Check if the button still works for you.

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It actually still works, thank you for confirming! I guess I will schedule a call then!

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When scheduling it seems to ask for my phone number at the box that asks for my Fiverr profile name, that feels pretty sketchy right?

In December a community member posted about a similar mail, they have scheduled a call with a Fiverr staff. (that post is no longer available for public view). You can contact support to be sure.

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I will do, thank you so much for your quick responses and help. Is it an idea to leave this post open and I will post the end results to maybe help other people with the same question?

Wishing you a great day!

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For everybody a quick update!

This is what I recieved back from support:
Hi Lisanne,

I hope you’re doing well and thanks for reaching out to me about this! My name is JJ and I’ll assist you the best that I can![:grinning_face_with_smiling_eyes:]

Im very happy to confirm that the email you’ve received is correct and not a scam at all, congratulations!

If you would like to receive more information regarding this, or set up a meeting to move forward, please reach out to FOR PRIVACY DELETED and a dedicated member of our team will surely guide you from there.

I hope this information helps!

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