Fiverr Community Forum

Fiverr Pro just disappeared

I was in the middle of a big project. And it seemed to be going well.

Two thirds of the payment was made up front.

That said, I haven’t received anything that I paid for yet and only seen a small portion of what was apparently completed.

But when I logged in to Fiverr today to chat with the Fiverr Pro about how the project is going…

Poof.

They’re just… gone. From one day to the next.

I now have no way of contacting them. And I’ve searched for a way to contact Fiverr support, but honestly they’ve hid it pretty well.

I’m new to Fiverr. Is this common? Even with Pros?

I’m really at a loss.

3 Likes

Here is the link for Customer Support: https://www.fiverr.com/support_tickets/new

2 Likes

Is the Fiverr Pro Seller Profile not accessible?
You can contact Customer Support through this link.

Though you will have to wait for some time to get a reply, but I am sure they will help you in every way possible.

1 Like

I hope you will get a solution

1 Like

Thank you everyone! I have written to support. I’ll let you know what happens.

1 Like

it is really best solution