Fiverr protects BAD SELLERS from NEGATIVE RATES

[mokapiel]

This is a Fiverr’s message:

Vanessa
Vanessa (Fiverr Customer Support)
Jul 2, 6:09 PM EDT

Hi there,

Unfortunately, feedback cannot be added to cancelled/completed orders at this time…

This is my answer to them:
.

“If you do not give the chance to rate the negligent sellers this bad action will have not consequences for them and they will do the same to others, and in this way, You are helping sellers to affect negatively to the buyers. They are doing it with your help”.

[Guest offlinehelpers]

I can see your point, but Fiverr also protects good sellers from negative reviews.

I’ve never had an order cancelled, but have had to mutually cancel several, because the buyers simply misread the gig descriptions, and ordered services I don’t offer.

Would it have been right for those buyers, who wrongly ordered from me, to be allowed to leave a review, possibly a negative, even though I’d done nothing wrong?

I think your order was cancelled, so you received a refund, therefore you can’t leave a review - it just wouldn’t be fair on the majority of Fiverr sellers I’m afraid.

[mokapiel]

I can see your point, but Fiverr also protects good sellers from negative reviews.

I’ve never had an order cancelled, but have had to mutually cancel several, because the buyers simply misread the gig descriptions, and ordered services I don’t offer.

Would it have been right for those buyers, who wrongly ordered from me, to be allowed to leave a review, possibly a negative, even though I’d done nothing wrong?

I think your order was cancelled, so you received a refund, therefore you can’t leave a review - it just wouldn’t be fair on the majority of Fiverr sellers I’m afraid.

If you are a good seller, there is nothing to be afraid of. Buyers need the

service and we appreciate it. I have sellers that did a good effort working

on my logo but at the end I didnt like it. I understand that is my own

appreciation but the seller did his part. I gave the best rating, and payed

again another seller to work on the logo in different style. Another

thing is:

1=- The seller never read the information and keep having mistakes because

he didnt regards the requirements

2- When the delivery is due, they send an incomplete work or just a black

rectangle

and write a message to the seller that he will finish it soon. BUT THE WEB

SAY ORDER DELIVERED and it is not.

3- When the delivery sent (incomplete or unsatisfactory) is sent and the

seller takes for example 3 days to fix it and never send the logo

completed (This is what happened tome several times), and re send the same

thing over and over just to gain more time…!

All this case, you can start a dispute, It ends in cancelling the

transaction without giving a chance to the buyer to rate the seller and

warn another customer about this person.

I all above mentioned cases, the buyer was disappointed, wasted time and

treated as stupid, and Fiverr supports that.

[Guest offlinehelpers]

If you are a good seller, there is nothing to be afraid of. Buyers need the

service and we appreciate it. I have sellers that did a good effort working

on my logo but at the end I didnt like it. I understand that is my own

appreciation but the seller did his part. I gave the best rating, and payed

again another seller to work on the logo in different style. Another

thing is:

1=- The seller never read the information and keep having mistakes because

he didnt regards the requirements

2- When the delivery is due, they send an incomplete work or just a black

rectangle

and write a message to the seller that he will finish it soon. BUT THE WEB

SAY ORDER DELIVERED and it is not.

3- When the delivery sent (incomplete or unsatisfactory) is sent and the

seller takes for example 3 days to fix it and never send the logo

completed (This is what happened tome several times), and re send the same

thing over and over just to gain more time…!

All this case, you can start a dispute, It ends in cancelling the

transaction without giving a chance to the buyer to rate the seller and

warn another customer about this person.

I all above mentioned cases, the buyer was disappointed, wasted time and

treated as stupid, and Fiverr supports that.

I do get your point, but it does seem as if you’ve ignored mine - never mind. 😑

It seems from another thread you’re actually wanting to leave feedback on an order that’s a year old.

Here’s a link to the ToS - it seems like you might need it in the future:

One marketplace, millions of professional services. Browse. Buy. Done.

[sarahx87]

And as I notice most of my buyers do not have rating in their profile. Is this apply to all buyers - we could not see their ratings? So we could only read sellers reviews on these buyer if only we accidentally found which gigs they’ve bought?