Fiverr rating Problem!

[payrollexpert]

Hi,

From last few days, My rating automatically turned to 1.0 from 5.0 as 95% feedback rating is 4.8, really don’t understand how system regenerates or how metrics works, Fiverr just showing a notice on my phone app
"we have noticed a drop in performance please review your stats below and act accordingly avoid a level demotion, your next evaluation is on oct 15-2020 "

I need a professional advise to resolve this conflict on immediate basis…

thanks

[lloydsolutions]

You have recently received a 1 star review which will have an effect.

If you Switch to Selling and then click Analytics you will see your individual statistics.

Just scroll to the bottom of the page.