Fiverr Refunds

[robinfg]

After a cancellation I was refunded the fees I paid for a gig that was cancelled. When I received the refund the processing fee was not included. I realized that my next gig order had to match the amount of the refund, and since I paid the processing fee they did not charge me again for it. I placed another order and the monies were deducted from my total. For some reason I now have $1.25 in my account that I must use in another gig. There are no $1.25 gigs and as such this money sits. How am I ever to use it? It is never credited to anything over the amount in one’s account. I’m confused! Any suggestions?

[Guest webexpert1313]

Hello, Sorry to hear your bad experience !! you need to contact fiverr customer support team, it will be help for you and he/she resolve your issue as soon as possible.



Thanks