Fiverr Community Forum

Fiverr rejected my gig video because of free software watermark

Fiverr rejected my gig video because it includes a watermark from using free version of a software. However I own the video and I created it. What am I supposed to do here?

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Make absolutely sure you are allowed to use the free software to make commercial use videos. Many programs do not allow that. If so, contact Fiverr’s customer service and prove it to them.

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Yes I am Allowed to use it for commercial use. How do I contact customer support?